Terms & Conditions


Rainbow Offer (Possibilities).

Our special offer is now on. Receive exclusive discounts on all selected products in our online store.  This special offer is not in conjunction with any other offer and excludes any other discount code usage.

Offer only applies to Mail Order website www.the-pink-pig.co.uk customers cannot use this in conjunction with any other offer. Pink Pig reserve the right to terminate this offer at any time. Offer ends 31st of December 2021 at 23.59.59pm or by termination of the Pink Pig if necessary.


Terms of Service

This website is operated by Pink Pig. Throughout the site, the terms “we”, “us” and “our” refer to Pink Pig. Pink Pig offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Please see our full Terms Of Service here.


General Terms

Pink Pig is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales@pinkpig.info
Making a purchase could not be easier. Just browse our catalogue, and click on any items that you wish to buy and put them into the shopping cart. 
After you have finished your selection, click on "Order and arrange payment" and you will be asked for a few details that we need to be able to satisfy the order.

Carriage & Packing:

The shopping cart will calculate the correct carriage depending on your location.

Delivery Schedule:

Payment in full and goods delivered within 5 working days. We will normally send your order to you within in 3 working days, but please allow up to 5, especially at busy times. International orders are generally received in under 12 days.

Back Orders:

You can only order items on this web site that are in stock. In the unlikely event that an item is out of stock, you will not be charged for it. We do not do back orders.

Tax Charges for orders made from the UK or the European Union, 20% VAT is added.
All other orders are VAT free and our site will reduce VAT to zero when selecting postage to these areas.


Our aim is to supply products of the highest quality. The purchaser shall be held responsible for determining the suitability of these products for his/her purpose. Goods which prove to be defective through faulty material or workmanship must be returned for credit or replacement.
We shall not be held liable for any consequential damage or loss incurred in the use of these materials.

Reaching Us:

If you need to reach us, please email us on CustomerServices@pinkpig.info, alternatively, you can call on 01226 297026 (International +44 1226 297026) or write to us at;

Pink Pig, North Street, Otley, West Yorkshire, LS21 1AH. United Kingdom

Website Images:

We've put in a lot of effort to show you what our sketchbooks really look like, so when you browse our website you can see each of our wide range of sketchbooks in every colour and size format we provide. While we've worked to give you the best view of what our sketch books will look like when you get them we cannot guarantee that our sketchbook cover colours will be an exact match to what you see online because of factors such as differences in users screens and computer settings. If you have any queries about a coloured sketchbook cover please get in contact with us, we'll be happy to help.


Privacy Policy:

Pink Pig do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item, and for analytical purposes.
We do not store credit card details nor do we share customer details with any 3rd parties. 

Please see our full Privacy Policy here.


Gift Voucher Terms

Pink Pig (“Pink Pig”, “Our”, “We” or “Us”)

These terms and conditions apply to the purchase and redemption of our Gift Cards available on our retail specific website www.the-pink-pig.co.uk ('Mail Order Website’).

1.1 The use of Gift Cards fall under the following terms and conditions:

  1. Gift Cards are only redeemable on our Mail Order Website and may not be used in conjunction with other preferential rates or websites with separate checkouts that we offer.
  2. Gift Cards ordered through our Mail Order Website will be delivered automatically by electronic means to the email address you specify at the time of order.  Our Gift Cards include unique numbers and configurable patterns.
  3. Our Gift Cards must be redeemed on our Mail Order Website, as full or part payment of products from our Mail Order Website.  A Gift Card cannot be used to purchase further Gift Cards.
  4. When ordering a Gift Card, you should ensure to enter the recipient’s email address correctly.  We cannot be held responsible if the email address is entered incorrectly and someone other than the intended recipient uses the Gift Card.
  5. Site offers and promotions (including gifts with purchase and discounts) do not apply when purchasing Gift Cards unless otherwise specified.
  6. If a Gift Card is attached to a customer account, then you can check the balance through the link provided in your purchase email. Otherwise you must contact our Customer Services, who can inform you of the remaining balance.
  7. Gift Cards do not have an expiry date. If a Gift Card holds a balance but ceases to work on the Mail Order Website you must contact Customer Services with the original value of the Gift Card and receipts of any purchases using the Gift Card so that we may provide an alternative method for fairly redeeming the remaining balance.
  8. Gift Cards cannot be exchanged for cash.
  9. Gift Cards may only be redeemed against products purchased in the same currency as the Gift Card.
  10. Where Products purchased online with a Gift Card are returned, monies owing will be refunded by a discount code.
  11. We are not responsible if a Gift Card is lost, stolen, destroyed or used without permission and no replacement will be provided in these circumstances.
  12. Gift Card quantities should be checked immediately upon receipt. Any discrepancies must be notified within 14 days.
  13. Force Majeure; We cannot be held responsible for failure to meet obligations when any failure is brought about due to some cause totally beyond our reasonable control. Examples of this might include: acts of God, trade disputes; governmental intervention, fire, flood, and disruption to computer and IT infrastructure.

1.2 Questions, comments and requests regarding Gift Card Terms and Conditions are welcomed, please contact us

© 2024 The Pink Pig

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